100 Bonus Incense Cones Included With Every Waterfall Order

Flat Rate Shipping - $10 Standard or $15 Express

Shipping Policy

Shipping Costs

Standard shipping from our Nevada warehouse has a flat fee of $10.

Express Post from our Nevada warehouse is available for a flat fee of $15.

Please note, due to the high demand for courier services, we may not be able to guarantee next day.

For larger orders, your order may arrive in multiple packages but will be shipped at the same time.

Processing time & Shipping time

The time frame for order delivery is divided into two parts:

Processing time from our Nevada warehouse: Order verification, quality check and packaging. We aim to dispatch orders between 1-2 business days.

Shipping time from our Nevada warehouse: We will send via our selected courier partners, depending on the order size. Orders are usually received between 2-9
business days.

Shipping address & Delivery

The customer is responsbile to input the correct delivery address - failure to do so could result in your item being lost, returned to sender or your item being delivered late. 

If your item has been returned to sender as a result of an incorrect delivery address the customer will need to pay for the shipping costs to have the item resent.